Bad Dilusso et al. I have logged mine on to the BBC Watchdog Website too. Lets see if enough of us do it then they may take it up as a cause. Their practices are worthy of public exposure, I must admit all I want is a decent kitchen not more hassle, but having read all these reports the likelihood is fast diminishing. We have been fed the same lines by everyone, not least Katie Fowkes who came to see the shambles and agreed with me that it was. She mentioned compensation to me, but I see this disappearing into oblivion. We had bare wires left coming out of the walls and a cornice that fell off and hit me on the head because it had been balanced and not fitted. I still have all the rubbish in my back garden, plus the contents of a fitters van that he unloaded before he had even started, he said a skip was coming for it!! Guess what??

I have videoed this and have photographic evidence, we need to warn other people not to use them, or at least ask to speak to those people on their website who appear to be pleased.